Owning Quality. Advancing Together
Quality is more than a system — it’s a mindset that lives in every person, process, and decision we make. Across EPTAM, our shared commitment to doing things right the first time defines who we are. Whether you’re machining, molding, inspecting, or supporting production, quality starts with each of us. Every detail matters — because every product we build carries our name, our reputation, and someone’s trust.
As we strengthen our enterprise quality system through Novunex, we’re creating something powerful: one connected framework that supports every site, every team, and every customer. This platform is more than a tool — it’s how we align our actions, measure our progress, and hold ourselves accountable to the same high standards. It’s how we ensure that every quality decision, from the floor to the front office, supports the greater mission of EPTAM.
Our unified eQMS gives us the ability to see quality from a wider lens — not just as compliance or documentation, but as a shared responsibility. Every record entered, every nonconformance closed, and every improvement documented builds a stronger foundation of trust between our teams, our leadership, and our customers. It’s how we turn everyday work into measurable excellence.
True accountability isn’t about oversight — it’s about ownership. Each of us plays a part in shaping how EPTAM grows. That means being an active communicator, a collaborator, and a problem solver. It’s easy to spot what’s not working or talk about what could be better — but the real value comes when we step forward to fix, share, or improve it. When we take ownership of our actions, we strengthen not just our processes, but the company as a whole.
As we move forward, we’ll continue refining our processes, training our teams, and using Novunex as a bridge that connects our expertise across sites. It’s not just about standardizing — it’s about elevating. Together, we’re building a culture where quality isn’t a department; it’s a shared promise that drives everything we do — for our customers, our colleagues, and the future of EPTAM.
— Manny Nyakako
